dhl.com
Last scanned Jun 22, 2026
dhl.com received a strong 99 out of 100 in its WCAG 2.2 accessibility review performed on June 22, 2026. The review identified 4 distinct accessibility violations totalling 4 instances, including 3 serious, 1 moderate issues. The most pressing issues include focusable elements hidden with aria-hidden (WCAG 4.1.2), 1 instance; insufficient colour contrast (WCAG 1.4.3), 1 instance; and touch targets too small (WCAG 2.5.8), 1 instance. The assessment covered 10 pages across 28 unique page templates. The site employs OneTrust as its consent management platform but does not implement IAB TCF v2.3 or Google Consent Mode v2. 44 third-party requests were detected from 4 vendors.
WCAG AAA
dhl.com
Scan complete
Visual Inspection
WCAG 2.2 Score
10 pages scanned
40 pages discovered
28 unique templates
Scan Coverage
Score is based on 10 structurally unique pages representing 40 discovered URLs.
4 issues found
Top Issues
Ensures aria-hidden elements are not focusable nor contain focusable elements
1 occurrence
Ensures the contrast between foreground and background colors meets WCAG 2 AA minimum contrast ratio thresholds (mobile 320px)
1 occurrence
Ensure touch target have sufficient size and space (mobile 320px)
1 occurrence
Heading level skipped from <h1> to <h4>
1 occurrence
WCAG 2.2 Score
10 pages scanned
4 issues found
WCAG 2.2 Score
10 pages scanned
4 issues found
Key Accessibility Issues
4 violations found across 4 rules — 0 critical, 3 serious, 1 moderate, 0 minor
Ensures aria-hidden elements are not focusable nor contain focusable elements
WCAG 4.1.2 · 1 instance found · How to fix →
Ensure touch target have sufficient size and space (mobile 320px)
WCAG 2.5.8 · 1 instance found
Heading level skipped from <h1> to <h4>
WCAG 1.3.1 · 1 instance found · How to fix →
Cookie Consent & Compliance
dhl.com relies on OneTrust as its consent management platform. The site does not implement IAB TCF v2.3, which means consent signals are not standardised for programmatic advertising vendors. Google Consent Mode v2 was not detected, which may affect measurement accuracy in Google Analytics and Google Ads. Learn about cookie consent requirements.
Get free cookie consent for dhl.com — including IAB TCF v2.3 and Google Consent Mode v2.
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Third-Party Trackers
44 requests detected from 4 vendors — Akamai, MovingImage, OneTrust LLC, OneTrust
Third-Party Trackers
44 requests detected from 4 vendors — Akamai, MovingImage, OneTrust LLC, OneTrust
Analytics
2
Marketing
0
Necessary
20
Functional
0
Other
0
| Vendor | Category | Type | Domain |
|---|---|---|---|
| Akamai | Analytics | script | s.go-mpulse.net |
| Akamai | Analytics | script | 684dd311.akstat.io |
| MovingImage | Essential | script | e.video-cdn.net |
| OneTrust LLC | Necessary | script | cdn.cookielaw.org |
| OneTrust | Other | script | geolocation.onetrust.com |
Cookies
10 cookies detected — 0 necessary, 1 analytics, 0 marketing, 3 third-party
Cookies
10 cookies detected — 0 necessary, 1 analytics, 0 marketing, 3 third-party
Total
10
Necessary
0
Functional
0
Analytics
1
Marketing
0
Unknown
9
3 third-party cookies detected
Third-party cookies require explicit user consent under GDPR/ePrivacy.
| Name | Domain | Category | Provider | Expiry | Secure | HttpOnly | Party |
|---|---|---|---|---|---|---|---|
| _abck | .dhl.com | Analytics | Akamai | 363 d | ✓ | — | 1st |
| 9122f0da0ce62ff07e14ad9638a30105 | www.mydhlfreight.com | Unknown | — | Session | ✓ | ✓ | 3rd |
| ak_bmsc | .dhl.com | Unknown | — | Expired | ✓ | ✓ | 1st |
| ak_bmsc | .mydhlfreight.com | Unknown | — | Expired | — | ✓ | 3rd |
| bm_sv | .dhl.com | Unknown | — | Expired | ✓ | — | 1st |
| bm_sv | .mydhlfreight.com | Unknown | — | Expired | ✓ | — | 3rd |
| bm_sz | .dhl.com | Unknown | — | Expired | ✓ | — | 1st |
| OnetrustActiveGroups | www.dhl.com | Unknown | — | 363 d | — | — | 1st |
| OptanonConsent | .dhl.com | Unknown | — | 363 d | ✓ | — | 1st |
| TS01ab99f0 | .www.dhl.com | Unknown | — | Session | ✓ | ✓ | 1st |
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