Contact Us
How can we help?
Tell us what you need, and we’ll direct your enquiry to the right place.
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Support
Need help with your setup? Explore our Support Center, send us your question or email support@passiro.com.
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Enterprise
Need tailored scanning capacity, integrations or support?
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Partnerships
Working with client websites or building a platform? Let’s discuss a partnership.
Send us a message.
Tell us what your setup needs.
Share your website portfolio, scanning requirements and any integration or support needs. We can discuss whether a standard plan or a tailored Enterprise agreement is the right fit.
Compare standard plansLooking for something specific?
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Product ideas
Suggest an improvement through our Product Roadmap.
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Service availability
Check System Status for service updates.
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Privacy information
Read our Privacy Policy for information about data handling, and send privacy enquiries to privacy@passiro.com.
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Billing and invoices
Questions about a payment or an invoice? Email billing@passiro.com.
Contact questions
How do I get product help?
Send a support enquiry or email support@passiro.com with your website and a clear description of the issue. Do not include passwords. The Support Center also has step-by-step articles grouped by topic, from installing the Passiro script to troubleshooting.
Where should agencies contact Passiro?
Use the partnership enquiry on the Partners page, or choose Partnership in this form.
What should I include in an Enterprise enquiry?
Describe your website portfolio, page-scanning needs, integrations and support requirements. The number of domains alone does not determine the plan.
Can I suggest a feature here?
Yes, but the Product Roadmap form is the most direct place to describe a product improvement.
Where do I send a privacy enquiry?
Email privacy@passiro.com, the privacy contact listed in the Privacy Policy. Questions about data collected by a customer website should normally go to that website’s operator.